RE: FW: Τελικά είμαστε πολύ μπροστά [Δηλώσεις Κορωνιά -Vodafone]

[Alex Chontzopoulos]

Akribws opws tha ta elega. Me akoma poio liga logia...

Oi admins tis vodafon*.* einai apla power-users sto software mias kathe Ericsso*.*
 


-----Original Message-----
From: linux-greek-users-bounces at lists.hellug.gr [mailto:linux-greek-users-bounces at lists.hellug.gr] On Behalf Of Pavlos Parissis
Sent: Friday, March 10, 2006 2:47 PM
To: p.atmatzidis at gmail.com
Cc: linux-greek-users at lists.hellug.gr; Dimitris Kalamaras
Subject: Re: FW: Τελικά είμαστε πολύ μπροστά [Δηλώσεις Κορωνιά -Vodafone]

Hi Panagioti,

Etsi akrivos ginete file.
Tha sto perigrapsw me ena paradigma to opoia den einai fantastiko
kai an to contract pou exw mou eptrepe tha elega leptomeries.

O foo operator thelei na dosei ena service stous pelates to opoio na kanei XXX.
To service afto ilopoihte me mia lisi h opoia einai lisi paketo.
Diladi, tha exei mesa to
hardware(Rark-Servers-Cables-Backup-switch-firewall-loadbalancer..)
Software ( OS, Application, Tools)
Manual
Web account gia problem tickets

O foo operator to mono pou thelei na kanei einai na paralavei tin olokriomeni
lisi kai na ti thesei se leitourgia, den prokete na asxolithei paro mono
otan tha kanei on-site configuration kai Acceptance Test Procedure.

I etairia pou tha poulisei th lisi tha kanei kai ena training stous operators
kai afto einai olo.

O operator ths Vodafone den mporei na einai se thesei na gnorize se vathos ti
kanei afti i lisi gia polous kai diaforous logous.

Afto pou tha kserei einai:
restart ta services
basic configuration
basic knonwledge of the log messages
open ticket sth etairia pou edwse ti lisi.

Den prepei na sou kanei katholou entiposi pou ena texnikos tis Vodafone den
einai se thesei na gnorizei an trexei kati extra se mia lisi.

Tha sou proteina na kaneis mia volta apo ta DataCenter ton operator kai na deis

pws doulevoun, an to  kaneis tote mporei na mi les oti einai High tech.

Episis, min ksexnas oti h vodafone kai kathe vodafone den kanei IT douleies,
einai mia etairia pou exei IT gia na trexei ta services.

Den einai diathetimenoi na epindisi se UNIX/network/etc experts dioti den to
xreiazete.
Exei ena contract me thn Nokia kai dinei 2.000.000 kathe x mines gia na exei ta
panta etoima apo aftous mesa sto LSA. Kai an den tha exei pernei lefta pisw.

afta
Pavlos


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